Pennsylvania State Association of Boroughs

Pennsylvania State Association of Boroughs
Web Site Design Satisfaction Survey

Your Organization *
E-mail Address: *
Your Name *
Brief description of service request *
With respect to this service request, how did you contact the representative?	E-mail Phone U.S. Mail Dont Remember
How would you rate the response time for this service request?	Very Timely Timely Average Not Real Good Poor Not Sure
Did you check the information at http://itforboroughs.org before contacting your representative?	Yes No N/A
Was your service representative friendly?	Friendly Average Unfriendly N/A
Is there anything about your service representative that stands out?
What could your service representative do to improve?
How would you rate your service representatives knowledge?	Very Poor Poor Average Above Average Excellent
Was your service representative professional?	Professional Average Unprofessional N/A
How interested was your service representative in handling your request?	Very Interested Average Uninterested N/A
How would you rate the value of the service provided based on the price paid?	Very Expensive Expensive Average Good Excellent Not Sure
How would you rate PSABs Web Design Program as compared to other companies?	Much better than other companies Better than other companies The same as other companies Worse than other companies Much worse than other companies I have not used any other company N/A
Overall, how would you rate your experience dealing with PSABs Web Site Design Department?	Very Poor Poor Average Good Excellent Not Sure
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